Shipping policy

At Qavelo we are committed to getting your order to you as quickly and safely as possible.

Processing Time Once your order is placed, please allow 1-3 business days for fulfillment. Orders are not processed on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Time After fulfillment, standard shipping typically takes 6-9 business days. Total delivery time from the date of purchase is estimated at 7-12 business days. Please note that delivery times may vary slightly due to carrier delays, weather, or high volume periods.

Shipping Rates Shipping rates are calculated at checkout based on your location and order details.

International Shipping Qavelo ships internationally. International orders may be subject to customs duties, taxes, or import fees depending on your country. These charges are the sole responsibility of the customer. Qavelo has no control over customs processing times and is not responsible for delays caused by customs.

PO Boxes Yes, we ship to PO boxes. Please ensure your PO box address is entered correctly at checkout.

Lost or Stolen Packages Qavelo is not responsible for packages that are lost or stolen after they have been marked as delivered by the carrier. Once a package leaves our facility and is in the possession of the carrier, all responsibility transfers to the carrier. If your package is lost in transit please contact the carrier directly with your tracking number. If you need further assistance you can reach us at Qavelohelp@gmail.com and we will do our best to help.

Incorrect Address Qavelo is not responsible for orders that cannot be delivered due to an incorrect address entered at checkout. Please verify your shipping address carefully before completing your purchase. We do not offer refunds or replacements for orders lost due to address errors.

For any shipping questions contact us at Qavelohelp@gmail.com.